Frequently Asked Questions

Apply for a trade account by submitting a request here

Skyline Furniture MFG. is proud to design and manufacture our products in the south suburbs of Chicago for over 75 years.

Please visit us during furniture markets at the following showroom location:

High Point Market
220 Elm Street, Space #212
High Point, NC 27260
highpointmarket.org

Once your trade account is approved, you can place an order by selecting your frame and fabric, clicking add to cart and checking out. Once your order has been placed, you will be sent an order confirmation email.

No, we do not have a minimum order quantity.

We do not offer COM, however we have an extensive fabric library to choose from

We accept Master Card, American Express, Visa.

The payment will be processed once production is complete and your order is ready to ship.

Lead times for our items can be found on the product detail page in the shipping details section. If you have not received a shipping notification and the order is past the stated lead time, please contact us at support@skylinefurnituremfg.com.

Yes! To order fabric swatches and view our swatch book offerings please visit our fabric library here.

Lead times for our items can be found on the product detail page in the shipping details section.

The majority of our items ship small parcel via UPS or FedEx. Orders that ship LTL will be noted on the product description page. Unless a specified carrier has been requested, our logistics team will ship via the most economical shipping method via our approved carriers.

To inquire about shipping internationally please reach out to trade@skylinefurnituremfg.com.

Every item we produce is made-to-order. We are not able to expedite the manufacturing lead times.

No, we do not allow order pick up this time.

You will receive an email notification with tracking when your order has shipped. You can also find tracking information by logging into your account and viewing your order history.

There is a one business day grace period for making address changes to orders. Order changes may result in additional charges for differences in item cost or shipping.

To request an address change to your order within the one business day grace period, please email support@skylinefurnituremfg.com

Yes! We offer a one-year limited warranty covering manufacturer’s defects. Our warranty does not cover fabric.

If you received a damaged, defective, or incorrect item, please email your order number and photos of the item to support@skylinefurnituremfg.com. A customer service representative will reach out to assist you. Please note damaged items and shipping claims will only be accepted within 30 days of receipt of the product.

As each custom item is made to order, all sales are final and non-returnable.

As each custom product is made to order, we do not allow cancellations once an item has been put into production.